Director of Community
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Dear Paizo community,
We had two issues arise recently that we are working to fix.
The first is that some February digital subs did not generate when we processed subscriptions on Wednesday. Our fabulous Tech team is working on the issue and our CS team is manually updating accounts. Thank you very much for your patience.
The second issue involves the file download package for the Pathfinder One-Shot: Mark of the Mantis. Our Webstore/Tech teams are working to resolve the issue. We believe we have a fix and would ask anyone having an issue to clear their cache and try to download once more. If you get an error, try using the "problems downloading" link under the product name. If you continue to have issues, please email customer[dot]service@paizo.com so we can continue to investigate and resolve.
Thank you all for your patience!