Unable to actually check out the items in my cart.

[Exewon]

As the title, whenever I try to check out the items. It simply reloads the page and nothing happens. My items are still in my cart and I do not get a confirmation E-mail to continue. I have been waiting for a week now already. So I'm pretty sure it's not just a patience problem.

Any help with it would be very much appreciated.

[Logan Harper She/Her]

Exewon wrote:

As the title, whenever I try to check out the items. It simply reloads the page and nothing happens. My items are still in my cart and I do not get a confirmation E-mail to continue. I have been waiting for a week now already. So I'm pretty sure it's not just a patience problem.

Any help with it would be very much appreciated.

Hi,

Your card was declined due to missing information. This indicates that there is a discrepancy between the information entered for the card on Paizo.com and the information your bank has on file for the card. Because the card was declined we cannot finalize the authorization. If not finalized authorizations expire and the holds are released. Please ensure that all the information entered for the payment method is accurate and then try to submit the order again. If you believe that all your information is correct you will need to contact the issuing bank and let them know what is occurring :)

[Exewon]

Alright, I doublechecked my back information and I think I found the wrong information I provided, the CVC number.

However now when I submit the CVC number. The page keeps loading for a while before simply staying on that page and failing to load.

Refreshing or moving away from the page and then retrying doesn't bring up the page to enter my CVC number again. So I'm not sure if the information got through correctly.

After that I have the same issue again with trying to resubmit the order. WIth not going past the last part of checkout.