Order 36704388 - Wrong CC information


Customer Service


Hello Paizo Customer Service,

A few weeks back my wallet was stolen, which lead to me having to change all my credit card numbers. Unfortunately I had the wrong (old) one at hand when I changed them for Order 36704388 after being informed that the payment didn't go through (which is correct, that number has been disabled).
Now I cannot find a way to correct the information and use the new CC number that is already in my payment methods here. What can I do?

Customer Service Representative

The.Vortex wrote:

Hello Paizo Customer Service,

A few weeks back my wallet was stolen, which lead to me having to change all my credit card numbers. Unfortunately I had the wrong (old) one at hand when I changed them for Order 36704388 after being informed that the payment didn't go through (which is correct, that number has been disabled).
Now I cannot find a way to correct the information and use the new CC number that is already in my payment methods here. What can I do?

Hi,

I went ahead and updated your payment method on the order and pushed it through for you. You should now have access to the Scenario in your digital content. Please let us know if you have any trouble accessing it :)

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