My son has not received this order and when I try to track it I get the following error message:
Tracking information for this piece is unavailable at this time. Tracking may take 24-48 hours after your mail piece has shipped. Please check back at a later time for additional information.If tracking is unavailable after 3 days, please contact your shipper.
Hi,
This is, unfortunately, an ongoing issue we’ve had with UPS Mail Innovations where tracking information won’t update. I can assure you that your order did ship from our warehouse on 10/29 and the latest expected delivery date in the given timeframe of 4-8 business days would be 11/10. For the most part, despite the missing tracking information, orders have still been delivered in a timely manner. If it doesn’t show up, let me know and I can gladly look into getting a replacement order set up :)