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I had an issue with my payment method for order #36669014 (October subscription), but that's been resolved now. I went to the link from the email, and it showed the order, but it looks like it's been combined with the November subscription order. I'm OK with that, but when I clicked the "retry payment" button, nothing happened. So I tried changing my payment method. The change seemed to be processed just fine, but I can't find any way to submit the order.
So the question is: am I doing something wrong, or do I just need to wait and it'll be picked up automatically?
I had an issue with my payment method for order #36669014 (October subscription), but that's been resolved now. I went to the link from the email, and it showed the order, but it looks like it's been combined with the November subscription order. I'm OK with that, but when I clicked the "retry payment" button, nothing happened. So I tried changing my payment method. The change seemed to be processed just fine, but I can't find any way to submit the order.
So the question is: am I doing something wrong, or do I just need to wait and it'll be picked up automatically?
Hi,
I was able to successfully update your payment method for you and submit the order :)