Order 5395018

[overseern]

This order for the P2e Guns and Gears pdf, Secrets of Magic pdf and Bestiary 3 2e pdf was triple charged to my account 44.97 x 3. I have emailed you and requested a reversal of 89.94. I find it frustraiting there is no phone number to contact. I do not want to report fraud through my bank but I will if i have to, if you can not respond in a resonable time or way. Thank you.

[overseern]

Not allowing this to be forgotten in the mix. I have sent another email as well as call my bank. I would appreciate a response on the overcharge of $89.94 before it hits my credit card otherwise I will need to involve my bank. I hav had many good years purchasing from Paizo... Please make my customer service situation a pleasent one.
Thank you

[Logan Harper She/Her]

overseern wrote:

This order for the P2e Guns and Gears pdf, Secrets of Magic pdf and Bestiary 3 2e pdf was triple charged to my account 44.97 x 3. I have emailed you and requested a reversal of 89.94. I find it frustraiting there is no phone number to contact. I do not want to report fraud through my bank but I will if i have to, if you can not respond in a resonable time or way. Thank you.

Hi,

I've responded to your email :)

[overseern]

Logan Harper,
Thank you so much for the response. Sory about the franticness of the email and forum post. I have delt with other online companies in the past that have become a debacle. Your imediate and very helpful response is most appreciated and refreshing. I should have known, Piazo has always been a trusted and Honest company in my experience and now I will need to order more stuff LOL
Be Well

[Logan Harper She/Her]

overseern wrote:

Logan Harper,

Thank you so much for the response. Sory about the franticness of the email and forum post. I have delt with other online companies in the past that have become a debacle. Your imediate and very helpful response is most appreciated and refreshing. I should have known, Piazo has always been a trusted and Honest company in my experience and now I will need to order more stuff LOL
Be Well

Hi,

I'm very glad that I was able to assist. Please let us know if we can do anything more!