Guns and Gears Pages out of Order


Customer Service

Silver Crusade

While still super excited to have the book in my hot little hands, it looks like there may have been a bookbinding or page sorting error with the book (alas!) Unfortunately it makes the Guns Archetype section nigh unreadable without backtracking or jumping forward.

Page 128 jumps straight to page 135, page 136 then goes to 133, 134 then goes to 131, 132 hops to 129, 130 goes to 143, 144 goes to 141, 142 goes to 139, 140 goes to 137, and 138 skips over to Guns Equipment.

I know it's not the best time in the world for shipping right now but would a replacement be possible? Thanks for everything you all do in advance!

Customer Service Representative

1 person marked this as a favorite.
Arrendis Lionheart wrote:

While still super excited to have the book in my hot little hands, it looks like there may have been a bookbinding or page sorting error with the book (alas!) Unfortunately it makes the Guns Archetype section nigh unreadable without backtracking or jumping forward.

Page 128 jumps straight to page 135, page 136 then goes to 133, 134 then goes to 131, 132 hops to 129, 130 goes to 143, 144 goes to 141, 142 goes to 139, 140 goes to 137, and 138 skips over to Guns Equipment.

I know it's not the best time in the world for shipping right now but would a replacement be possible? Thanks for everything you all do in advance!

Hi,

I'm so sorry about the misprinted book! I have created a replacement order to be shipped out to you as soon as possible. The order is #36685714, and you should be receiving an email confirmation here shortly as well. Please let me know if I can assist you further.

Silver Crusade

Thanks a lot! I really appreciate it, Logan. I've never done a replacement before, do I need to ship the old one back or ...well, how's that work?

Logan Harper She/Her wrote:
Arrendis Lionheart wrote:

While still super excited to have the book in my hot little hands, it looks like there may have been a bookbinding or page sorting error with the book (alas!) Unfortunately it makes the Guns Archetype section nigh unreadable without backtracking or jumping forward.

Page 128 jumps straight to page 135, page 136 then goes to 133, 134 then goes to 131, 132 hops to 129, 130 goes to 143, 144 goes to 141, 142 goes to 139, 140 goes to 137, and 138 skips over to Guns Equipment.

I know it's not the best time in the world for shipping right now but would a replacement be possible? Thanks for everything you all do in advance!

Hi,

I'm so sorry about the misprinted book! I have created a replacement order to be shipped out to you as soon as possible. The order is #36685714, and you should be receiving an email confirmation here shortly as well. Please let me know if I can assist you further.

Customer Service Representative

1 person marked this as a favorite.
Arrendis Lionheart wrote:

Thanks a lot! I really appreciate it, Logan. I've never done a replacement before, do I need to ship the old one back or ...well, how's that work?

Logan Harper She/Her wrote:
Arrendis Lionheart wrote:

While still super excited to have the book in my hot little hands, it looks like there may have been a bookbinding or page sorting error with the book (alas!) Unfortunately it makes the Guns Archetype section nigh unreadable without backtracking or jumping forward.

Page 128 jumps straight to page 135, page 136 then goes to 133, 134 then goes to 131, 132 hops to 129, 130 goes to 143, 144 goes to 141, 142 goes to 139, 140 goes to 137, and 138 skips over to Guns Equipment.

I know it's not the best time in the world for shipping right now but would a replacement be possible? Thanks for everything you all do in advance!

Hi,

I'm so sorry about the misprinted book! I have created a replacement order to be shipped out to you as soon as possible. The order is #36685714, and you should be receiving an email confirmation here shortly as well. Please let me know if I can assist you further.

Hi,

No need to worry about sending the other book back. The new one should be on its way soon at no additional cost and hopefully will be a lot easier to read ;) If there are any issues with the replacement once it arrives, please let us know and we can gladly take a look.

Community / Forums / Archive / Paizo / Customer Service / Guns and Gears Pages out of Order All Messageboards
Recent threads in Customer Service