Hello -
I was notified that the digital version of Liberation of Locus-1 was added to my digital downloads last night, and my card was debited for the balance of the order but I haven't received a confirmation that everything has shipped and the PDF's aren't available yet. Is there any chance someone could take a look at this for me and let me know the status?
Also - I have Distant Shores in my sidecart but I was just thumbing through my library on my shelf and realized I already had a copy. If you could please cancel it.
Hello -
I was notified that the digital version of Liberation of Locus-1 was added to my digital downloads last night, and my card was debited for the balance of the order but I haven't received a confirmation that everything has shipped and the PDF's aren't available yet. Is there any chance someone could take a look at this for me and let me know the status?
Also - I have Distant Shores in my sidecart but I was just thumbing through my library on my shelf and realized I already had a copy. If you could please cancel it.
Hi,
I took a look at the order and everything looks good. The order seems to be in the middle of the shipping process and should be on its way to you soon.
As for Locus-1, it unfortunately wasn't set to automatically become available once the item shipped, so the CS team figured out a workaround to get them out to those who needed it. You can find some more details over in the October 2021 New Releases and Subscription shipping thread as well.
https://paizo.com/threads/rzs43h9j&page=4?October-2021-New-Releases-and -Subscription#166
I also went ahead and cancelled the Distant Shores book from your sidecart for you per your request. Please let me know if there is anything I can do to assist you further.