Miss directed and Missing orders.


Customer Service


Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber

Hi two of my orders have not arrived one seemingly disappearing and the other being redirected saying I did not forward my mail, which from all the lovely yellow labeled envelopes I have I certainly did. Can I get a path to receiving these two orders? My account has the correct current address.

Orders
36631800
36608335

Paizo Employee Customer Service Representative

Hi! That shouldn't be a problem at all, and this kind of thing definitely happens, especially with how crazy shipping has gotten.

I've replaced both orders together and you should receive an email confirmation shortly. It SHOULD have the correct address (I hope), but if it's wrong, just let me know and I can get it fixed.

Please let me know if there's anything else I can do for you!


Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber

Looks like that works. Thanks!

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