| Logan Harper She/Her Customer Service Representative |
Vertigo187 wrote:
Just checking on this
Order 10532839
Thu, Sep 9, 2021 Shipped package 3422551Tracking shows nothing
Just checking to see if there's a problem.
Hi,
This is, unfortunately, an ongoing issue we’ve had with UPS Mail Innovations where tracking information won’t update. I can assure you that your order did ship from our warehouse on 9/9 and the latest expected delivery date in the given timeframe of 4 to 8 business days would be today 9/21. For the most part, despite the missing tracking information, orders have still been delivered in a timely manner, so let me know if it’s arrived! If it doesn’t show up, let me know and I can gladly look into getting a replacement order set up.