Been trying to make a purchase online but all I get is the Golem page and that the issue has been reported. Anyone else dealing with this issue or is it just me?
Hi,
I wanted to check in and see if the website was still giving you trouble or if you have been able to make your purchase.
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Been trying to make a purchase online but all I get is the Golem page and that the issue has been reported. Anyone else dealing with this issue or is it just me?Hi,
I wanted to check in and see if the website was still giving you trouble or if you have been able to make your purchase.
Nope, still getting the Golem error page.
Nope, still getting the Golem error page.Been trying to make a purchase online but all I get is the Golem page and that the issue has been reported. Anyone else dealing with this issue or is it just me?Hi,
I wanted to check in and see if the website was still giving you trouble or if you have been able to make your purchase.
Hi,
I would recommend clearing cookies and trying a different browser. If that doesn't seem to do the trick I can consult our tech team for other suggestions.
I just tried both and still didn't work.
Is this happening just during the checkout process or are you seeing the error on other pages on the website as well?
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Everytime I click to view my cart or to check out it sends me to a page with the paizo golem and it says," You’ve reached this page due to an error on paizo.com. The web team has been notified and are working to fix the issue. Click here to return to paizo.com." So far no where else on the website has this webpage shown up.
Everytime I click to view my cart or to check out it sends me to a page with the paizo golem and it says," You’ve reached this page due to an error on paizo.com. The web team has been notified and are working to fix the issue. Click here to return to paizo.com." So far no where else on the website has this webpage shown up.
After talking to the tech team, it looks like the is unfortunately a problem being caused by the faction pins in your cart. I was able to empty your cart for you so you should now be able to add items and check out. We are looking into the issue with the faction pins and ask that you don't add anymore to your cart for now while we look into the problem. Please let me know if you are still having trouble accessing your cart and checking out. Thank you so much for your patience.