Starfinder beginner box shipment

[Mozimo]

On your site it says that the order is already complete but well i didn't receive anything yet, so what's the problem? Any way how can i contact courier or something? My phone is blocking random numbers because i get few random calls everyday so idk who is who(i hate that they never send a sms or mail lol).

[Mozimo]

Order 36633734

[Diego Valdez]

Hello Mozimo,

Complete just means that we have shipped out the order, not that it has been delivered. This order shipped out on August 19 and had up to 36 business days in transit to you. On the long end that would have it arriving on or before Tuesday, October 12. If it has not arrived by then please let us know.

[Mozimo]

Ok thank you