Order 36588961

[Laura Burns]

Greetings, this is following up an email I sent last week. I am a retailer and placed a large order at the beginning of the month. It was divided into two shipments that I was on notified of on 8/5; the smaller one we received, and the larger one never had tracking information populated and as not been received.

There are more details in email, and I am happy to share them here if needed - please let me know what the order status is when you can.

Thanks!

[Laura Burns]

Boosting this as I am still awaiting a reply.

[Diego Valdez]

Hello Laura,

It looks like this order shipped out on August 5 and had an estimated 10 business days in transit to you. It should have arrived by now, so it sounds like it is lost in the post I have set up a replacement for you that should be on its way soon. You will be receiving an email confirmation.

[Laura Burns]

Hi Diego,

I've received the email, and thank you for your assistance!