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Hi!
A friend living in France and I (living in Belgium) were talking about the increase in shipping fees for Europe and comparing our most recent orders.
• Both orders are for exactly the same books (Secrets of Magic + Strength of Thousands 2).
• The shipping method is the same (Mail Innovations International).
• The package information is the same (2 items; package weight 4 lbs).
But one order has $24.19 of shipping & handling and the other one, $39.17!
One package is sent to France and the other to Belgium... but I would guess that it does not explain such a difference in shipping fees? I know that you have had problems recently with the code supposed to compute shipping fees, so I thought this might be an error you should be told about.
For reference, the order numbers are 36608834 and 36629261.
Thanks for looking into it and letting me know ! :)
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Hi!
Bumping this thread since it's been nearly one week. In the meantime, I talked with another subscriber from France, who also got charged only $24.19 for shipping & handling, so it looks like my increased fees of $39.17 might be the erroneous one?
Also, if I should rather send a mail instead of bringing this topic up on the forum, let me know.
Thanks! :)
Hello Dalvyn,
I took a look at the orders, and the shipping rates are all correct. Shipping rates vary between addresses for a variety of reasons and it is common that shipping to one country may cost more or less than shipping to a different country.
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Alright. Colour me very surprised, considering the geographical location of France and Belgium, but thank you for checking and letting me know!