Order 36619794 / 36608358

[Shazburg]

My order 36608358 (primarily consisting of order 36619794) has, for lack of a better word, dissapeared. Is this a glitch or byproduct of prepping it for shipping?

Thank you in advance.

[Diego Valdez]

Hello Shazburg,

I took a look and there were some items that were causing problems with the order. It was 4 of the faction pins (Dark Archive, Exchange, Liberty's Edge, and Silver Crusade). I had to cancel them to get the order fixed. I have asked the webstore team to look into them and help figure out what is wrong with them. In the meantime do you want me to get the rest of the order out the door and send them later, wait until they're ready to go and send it all together, or get the rest out the door and leave those cancelled?

[Shazburg]

Diego Valdez wrote:

Hello Shazburg,

I took a look and there were some items that were causing problems with the order. It was 4 of the faction pins (Dark Archive, Exchange, Liberty's Edge, and Silver Crusade). I had to cancel them to get the order fixed. I have asked the webstore team to look into them and help figure out what is wrong with them. In the meantime do you want me to get the rest of the order out the door and send them later, wait until they're ready to go and send it all together, or get the rest out the door and leave those cancelled?

Thank you for figuring that out.

I do still want the pins, but I do not want to hold up the rest of the order waiting on them. Please send the rest of my order now. When the glitch with the pins is sorted, we can sidecart them for next month.

Again, thank you so very much. You are greatly appreciated.

[Diego Valdez]

Hello Shazburg,

Sure thing! The order should be on its way in the morning.

[Shazburg]

Diego Valdez wrote:

Hello Shazburg,

Sure thing! The order should be on its way in the morning.

Fantastic! May The Drunken Hero raise a goblet in your name! Thank you.