Order # 36607305

[GRiggs77]

Hello,

My order containing Adventure Path # 169 just arrived and was substantially damaged in the process of shipping. We did have a pretty nasty storm come through recently and I'm guessing something leaked somewhere. I took some pictures of both the book itself completely saturated and the envelope that pretty much just fell apart at the seams. Can I get a replacement copy as this book is pretty much unusable and will likely have all the pages stuck together when it eventually dries out ? I can send in the pictures to the customer service email if needed.

Thank you in advance.

[Raychael Allor]

Oh no, how frustrating! Unfortunately, these things happen, so we're always happy to get replacements sent out in the case that damages incur during shipping. I've set up the replacement order and you should receive an email confirmation with the details shortly; we'll make sure to get it shipped ASAP!

Please let me know if there's any errors on the replacement order, or if there's anything else I can do for you!

[GRiggs77]

Thank you very much. I'm always impressed by the service you guys provide. I'm proud to support this company directly as a subscriber.