Hello Friends,
My credit card was charged three times according to Capital One for the same PDF pawn collection. The online format said this card was declined, but it still charged to my credit card. This charge is currently pending.
Will this clear up on its own and only charge me one time?
If so, will the PDF eventually show up on my digital content?Thank you for your time and help. I hope you have a great day!
Jonathan Joel
Hi!
When an order is placed, we immediately authorize your card to ensure that it can be charged when we fulfill your order. An authorization is a non-monetary transaction that merely checks with your bank to ensure that the card is valid and has sufficient funds.Your card was declined because it did not pass the address verification system check. This indicates that there is a discrepancy between the information entered for the card on Paizo.com and the information your bank has on file for the card. Please ensure that all the information entered for the payment method is accurate and then try to submit the order again. If you believe that all your information is correct you will need to contact the issuing bank and let them know what is occurring.
I have reversed these authorizations on our end but please allow some time for it to be reflected in your account. Please let me know if I can assist you further :)