Can't Seem to make a Purchase


Customer Service


I'm trying to purchase the Despair on Danger Island PDF.
There's this lingering Transaction Declined on my order, that doesn't seem to go away even if I empty the cart, that showed up when I accidentally tried to use an old card. I don't know if this has anything to do with it.
Thanks.


Also, I can't seem to enter my card verification number. It just does the loading circle and then nothing.

Paizo Employee Customer Service Representative

Hi! It looks like it's being declined due to failing the Address Verification System, so for a first step, I'd recommend going here and verifying that the billing address is correct. If it is, let me know and we'll go from there!

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