Order# 36458365 stuck in "pending"


Customer Service


Hello, Paizo Customer Care Bears!

It looks like my subscription copy of The Mwangi Expanse is stuck "pending".

There also seems to be a weird Starfinder Core Rulebook replacement copy order in the mix which may be why it's stuck...

Back when the SF CRB was first released, there was a manufacturing issue with the binding of the first printing that caused the pages to fall out almost immediately. I asked for and received a replacement copy, but that replacement copy had the same issue. You folks said you'd replace that one too, but you were out of stock and it might be a while before a new shipment arrived from overseas.

In the meantime, I bought a library-grade hardcover binding repair kit and fixed both of my SF CRBs. (I donated one to my local high school's RPG club). I never did get that replacement-for-the-replacement, but I figured that it wasn't that big a deal, as I had a perfectly serviceable copy.

So... if somebody could un-stick this order, I'd appreciate it! (And, yes, I would accept that replacement copy of the SF CRB.)

Thanks!

Customer Service Lead

Hello Haladir,

I gave the order a nudge and it should be out the door and on its way to you later today or tomorrow. You will be receiving an updated email confirmation reflecting changes to the order.


Awesome! Thanks!

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