Refund Order 36532030


Customer Service


Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Roleplaying Game Subscriber

In December I asked to cancel my subscriptions at specific times (see original request here).

Now the website is showing that I have the following books due to come in the mail:
- Starfinder Adventure Path #39: The Gilded Cage (Fly Free or Die 6 of 6)
- Starfinder Adventure Path #40: Planetfall (Horizons of the Vast 1 of 6)

The first one (#39) is fine, as that was part of my original request (to complete the 6-volume set), but I didn't want #40, and so am requesting a refund/return on that item.

If you haven't shipped it yet, please only send the one book, not both. If it's already been shipped, I'll return the latter book to you once you provide instruction on how best to do so.

Thank you for any help you can provide in this.

Customer Service Representative

Ravingdork wrote:

In December I asked to cancel my subscriptions at specific times (see original request here).

Now the website is showing that I have the following books due to come in the mail:
- Starfinder Adventure Path #39: The Gilded Cage (Fly Free or Die 6 of 6)
- Starfinder Adventure Path #40: Planetfall (Horizons of the Vast 1 of 6)

The first one (#39) is fine, as that was part of my original request (to complete the 6-volume set), but I didn't want #40, and so am requesting a refund/return on that item.

If you haven't shipped it yet, please only send the one book, not both. If it's already been shipped, I'll return the latter book to you once you provide instruction on how best to do so.

Thank you for any help you can provide in this.

Hi Ravingdork!

So sorry about that! I went ahead and cancelled #40 for you, so you should only be receiving AP #39. I also made sure that your subscription was cancelled and it is :) Please let me know if I can assist you further.

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