Order 36535172


Customer Service


Hello,

My Paizo Advantage discount did not apply to my order again (Order 36535172). I believe this is the third or fourth time this has occurred.

Michael

Paizo Employee Customer Service Representative

Hi Michael,

Yeah, it's an ongoing issue, annoyingly enough. I do have you on my list of 'People Who Have This Issue All the Time', so I actually have already fixed it and you should have received a new email confirmation with the discount applied appropriately!


Raychael,

Thank you for helping out again. I will hold off posting again if the issue happens on the next shipment. That way I won’t create more things for you to respond to!

Thanks!

Michael

Paizo Employee Customer Service Representative

No worries, I totally understand! I wish it worked the way it was supposed to, but at least it's relatively easy to fix! I just don't have a way to fix it before you get that first confirmation email. :)

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