Order 36458445 issues


Customer Service


Hi,

I already have a copy of the PDF version of the Starfinder Galaxy Exploration Manual in Order 36495515. Please don't charge me again for it in : 36458445. I don't want another copy.

Also please end my Starfinder adventure path subscription with Volume 6 of Fly Free or Die. I was waiting until that was charged to send my cancel notice, but that is the last book that I want for now in the Starfinder Adventure Path line. Please end my subscription at that point and remove book 1 of Horizons of the Vast from the order.

Thanks,
Craig

Paizo Employee Customer Service Representative

Hi Craig! I removed the Starfinder Galaxy Exploration Manual and AP # 40. I went ahead and resent the confirmation email, so please let me know if there are any other changes you need made to it!

I also cancelled your Starfinder Adventure Path subscription and you should receive an email confirmation with the details shortly. Let me know if there's anything else I can do for you!


Raychael wrote:

Hi Craig! I removed the Starfinder Galaxy Exploration Manual and AP # 40. I went ahead and resent the confirmation email, so please let me know if there are any other changes you need made to it!

I also cancelled your Starfinder Adventure Path subscription and you should receive an email confirmation with the details shortly. Let me know if there's anything else I can do for you!

Hi Raychael,

Sorry I should have been more clear. I would still like a physical copy of the Starfinder Galaxy Exploration Manual in the order, it was just the PDF version (that I already had) that I wanted removed. So please make sure the Physical copy of Starfinder Exploration Manual is still in the order!

Thanks,
Craig


It looks like the final adventure of Fly Free or Die was cancelled as well?

I DO want the final adventure of Fly Free or Die as the last part of my subscription (including the PDF as well).

I also want the physical copy of Starfinder Galaxy Exploration Manual.

Thanks,
Craig

Paizo Employee Customer Service Representative

Hi Craig, apologies for misunderstanding! I've uncanceled the hardcover Galaxy Exploration Manual and the last Fly Free or Die installment and I resent the confirmation email. Let me know if anything else needs to be changed!

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