Charged Three (3x) times for PDF's & still have no access - HELP


Customer Service


I was just charged three times for three PDFs - it seemed like the final confirmation button on the payment process was broken. It did not complete the payment on your website so the items are still in my cart, but my bank was charged three times.

I've tried calling to a busy signal and I've left an email. I need someone to help me resolve this issue. I don't even know how I'm going to catch a response or resolve this on these forums.

-mjthornton84@gmail.com


Disregard - your kind folks working the Email queue finally got back to me and explained why it wasn't working.

Paizo Employee Customer Service Representative

Glad to hear it! Let us know if there's anything else we can do for you!

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