Raychael Allor
Customer Service Representative
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So, I looked into this and it looks like the only partner redemptions on your account have been through Humble Bundle, nothing from Roll20. Could you let me know what modules you purchased on Roll20 that you're missing the PDFs for?
From my end, everything looks set up correctly, but knowing exactly what's missing will allow me to have someone check that it's "talking" correctly with Roll20.