Neurolancer
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Hello,
I am trying to buy Pathfinder Bounty #1: The Whitefang Wyrm (Foundry VTT). It is in my cart. I get the big red "Place Your Order" button. I press it and nothing happens. I have tried this many times, changed cards, changed how I write my address but nothing. The page does not tell me why I cannot buy so I have to guess what the problem is. Can you tell me what I am doing wrong or what I need to do to buy the bounty? I am really surprised that I have to try this hard to give you guys money.
Raychael Allor
Customer Service Representative
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Hi!
I had a look at your order and it looks like the problem was due to the billing address having the country in the 'State' field rather than the province. I went ahead and updated that and was able to process the order, so the Foundry code should be available in your Digital Content now!
Apologies for the inconvenience! I wish our system let you know what the error was, rather than having nothing happen, but we're always happy to look into it for you! Please let me know if you run into further problems!