Confused about sidecart, promotional discount and shipping delay.


Customer Service


Hi. So I decided, after years, to finally resuscribe to Adventure Path subscription earlier this week, starting with "First of the Ruby Phoenix" volume 1.

A day later, I noticed Distant Shores was half off, so I ordered it, and it offered to put it in my sidecart so it would be shipped alongside my next subcription shipment. That sounded great (saving on international shipping cost), so I said yes. But then I got the email that the next subscription shipment was delayed and wouldn't be before late May, so I just wanted to know what will happen to Distant Shores if the promo expires before its shipped in late May. Will I still get the current 50% off price, or will I be charged the full non-promotional price? If the latter, is there a way to get it out of the sidecartso I can get it while it is still on sale?

Note that if I'm guaranteed to get the promotional price, then I'm more than happy to wait for the next subscription shipment to get Distant Shore. I just don'T want to wait AND lose the promotion as well.

Thank you!

Paizo Employee Customer Service Representative

Hi Collex,

The discount on Distant Shores currently doesn't have an expiration date, so it will still be valid when we're (finally) able to to get the AP out to you! To be on the safe side and ensure that they go out together, I moved Distant Shores to your order with Fists of the Ruby Phoenix, so that they're all in one place. If you notice any problems when you eventually get your shipping email notification, please let me know!

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