| ValarakarU |
Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path Subscriber
Hello,
I did get the notice to cancel my starfinder subscription as expected, however my order Order 3653180 is showing that it includes Starfinder AP #40. I do not want to pay for this issue as I requested it the cancel for after #39 and before #40. I realize this was challenging due to the delays.
Raychael Allor
Customer Service Representative
|
Yep, I wondered if it would do that, but, luckily, that's one of the reasons there's a few days gap between order generation and fulfillment: so we can fix things like this! The subscription did get cancelled properly and I've removed AP #40 from your order and resent the confirmation email. Please let me know if there's anything else I can do for you!
| ValarakarU |
Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path Subscriber
Raychael wrote:
Yep, I wondered if it would do that, but, luckily, that's one of the reasons there's a few days gap between order generation and fulfillment: so we can fix things like this! The subscription did get cancelled properly and I've removed AP #40 from your order and resent the confirmation email. Please let me know if there's anything else I can do for you!
Problem solved. Thank you.