Cannot access trolley or checkout


Website Feedback


Hello Paizo people! Hope you are well! :D
I have added a PDF to my trolley, but every time I click to go to trolley or checkout, I am getting an error (page does not exist). I have tried clearing cookies, logging out, etc. Is this problem unique to me?
Thanks.


A number of people (myself included) have encountered the same issue; there's a bunch of similar reports as of today in the Customer Support forum. Seems like the issue is affecting quite a number of folks.


Ah, I didn't know there was a separate customer support forum, I will have a look. Thanks. :D


Pathfinder Starfinder Society Subscriber

Is there anyone not having this problem? I was able to bring up my cart when it was empty but I had three items in the Saved section. Since I attempted to move one of those items into my cart, I have gotten an error any time I attempted to bring up my cart.

So, unless somebody has contradictory evidence, my best guess is that there is a general bug that prevents display of a non-empty cart but that has no effect on an empty cart. Obviously, this is a very high priority issue for Paizo as they will not be able to make any non-subscription direct sales until they fix the problem.


Is it just me, or are the new pages a hot mess? Like they look cool and all, but the number of issues compared to the cluttered, but functional site of yore is not insignificantly higher.

Verdant Wheel

I have the same problem ...

Verdant Wheel

I want to buy Eye of empty death and the bestiary 3 but i am unable to access the store page ...

"You’ve reached this page due to an error on paizo.com. The web team has been notified and are working to fix the issue.

Click here to return to paizo.com"


Came here to pick up AV 3 and Bestiary 3 in PDF, but no dice.

Maybe someday Paizo will decide to invest in a functioning website. In the meantime, good thing they don't rely on it for revenue or anything...


Seems like it is working again, at least for myself and a few other posters I saw indicate as much.

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