Order 36423447 split shipment


Customer Service


Why did you split this into 3 shipments shipped from you march 24th, 25th and 29th? Looks like you did it so I wouldn't get the $10 off shipments over $100.

Paizo Employee Customer Service Representative

Hi there!

First, the reason you didn't get $10 off of your shipping is because your subtotal came to $83.27. If the subtotal for an order is over $100, you'll get the $10 shipping discount no matter how the order ships.

Second, when you have the cheapest shipping option selected for subscriptions, sometimes the cheapest option is splitting an order into different packages. In this case, it looks like the cheapest option involved shipping in multiple packages with a combination of Standard Postal and USPS First Class. For reference, the next cheapest option would have been USPS Priority, which would have shipped everything in one package for ~$5 USD more.

Hopefully that helps answer your question! Please let me know if I can provide clarification on anything!


Thank you for clarifying! It was me who misread it to be over $100 if you didn't split it. But that was with the shipping fee. Sorry!

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