Missing Paizo Advantage Discount


Customer Service


Hello,

I just noticed that my upcoming subscription order (Order 36424158 ) for Bestiary 3 is missing my Paizo Advantage discount. Looking back I did notice that I am also missing the discount off of my Ancestry Guide as well (Order 36370956 ).

I did make changes and reduced my subscriptions but I still have four active ( 3 PF and 1 SF), not including the society complimentary subscription.

Michael

Paizo Employee Customer Service Representative

Hi Michael!

I've updated your Bestiary 3 order to reflect your PA discount and resent the confirmation email, so everything should look okay there. For your Ancestry Guide, I've applied the discount and refunded you the cost difference. You should see it applied to your account as soon as it's finished processing by your bank!

Apologies about the inconvenience! This has been reported by a number of customers, so we're having it looked into!


Thank you!

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