Terek
|
I think there may be a bug with shipping calculations or I have something configured wrong on my account.
I sidecarted my order to save on shipping and my option should be set to use the cheapest possible shipping method. My account's subscription page calculates shipping as 6 separate packages for 6 items using standard shipping at a really high amount.
I understand shipping costs are subject to change so I am not expecting accuracy but seeing it say it will ship them in 6 separate packages defeats the point of sidecarting an order.
Thank you for your help.
Raychael Allor
Customer Service Representative
|
Hi Terek,
You're correct, the wrong shipping option was selected! I've fixed it (to ship in one package at the much more reasonable charge of ~$12.00), and I'm hoping it would have fixed itself when we went to get it shipped out. At any rate, it's fixed now, and if you notice it changes again, please let us know!