Subscription items saying they will ship items separately


Customer Service

Grand Lodge

Pathfinder Adventure, Adventure Path, Lost Omens, Maps, Starfinder Accessories, Starfinder Adventure Path, Starfinder Maps, Starfinder Society Subscriber

I think there may be a bug with shipping calculations or I have something configured wrong on my account.

I sidecarted my order to save on shipping and my option should be set to use the cheapest possible shipping method. My account's subscription page calculates shipping as 6 separate packages for 6 items using standard shipping at a really high amount.

I understand shipping costs are subject to change so I am not expecting accuracy but seeing it say it will ship them in 6 separate packages defeats the point of sidecarting an order.

Thank you for your help.

Paizo Employee Customer Service Representative

Hi Terek,

You're correct, the wrong shipping option was selected! I've fixed it (to ship in one package at the much more reasonable charge of ~$12.00), and I'm hoping it would have fixed itself when we went to get it shipped out. At any rate, it's fixed now, and if you notice it changes again, please let us know!

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