
cabuus |
I’ve been trying to process an order for the past hour or so, when I get to the final [place an order] button and press it, the loading icon pops up and then disappears and nothing happens. I’ve removed and re-entered my billing address and card information and have the same issue. I’ve successfully made purchases in the past, is there any information that can be provided as to why it isn’t working now?

![]() |

Hi cabuus,
I had a look at your cart from my end and it looks like the cart "order" got a little bugged out. I'm not seeing any other problems (no errors regarding your payment method or anything), so I believe I've fixed it for you (essentially reset the cart and added the items back in).
If that happens again in the future, usually removing whatever you have in your cart entirely and re-adding it back in will work!
Let me know if you have further problems placing your order!

Dyldor |
Hi cabuus,
I had a look at your cart from my end and it looks like the cart "order" got a little bugged out. I'm not seeing any other problems (no errors regarding your payment method or anything), so I believe I've fixed it for you (essentially reset the cart and added the items back in).
If that happens again in the future, usually removing whatever you have in your cart entirely and re-adding it back in will work!
Let me know if you have further problems placing your order!
Hello, I'm having this exact problem!

![]() |

Hello, I'm having this exact problem!
Hi! It looks like your cart is having the same problem that cabuus's was. I've gone ahead and reset your cart (I think I have all the items on your order back in there, but please double check), and you should be able to check out without issue!
Please let me know if you run into any problems!