36315160 only partially delivered.


Customer Service


Hello,

I'm writing about my latest order, #36315160, which was placed on my behalf on Dec 29, 2020. The order was a replacement of Order #22618677, which was placed on JJune 25 2020 but never arrived.

The primary item from the replacement order (Mummy's Mask #4: Secrets of the Sphinx) arrived sometime in mid/late January, I'm afraid don't recall the exact date. Unfortunately, neither of the other two items (Mummy's Mask Poster Map and the Thornkeep Module) have arrived, and now that it's roughly two months later and all three items were shipped at the same time, I'm doubting that they're still on the way.

Please reply to this thread or contact me privately to help sort this out. I'm open to providing an alternate address if that's somehow the issue.

Paizo Employee Customer Service Representative

Hi Swashbuckles,

I've sent you a reply via email. :)

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