Order 31196021 Lost Omens: Ancestry Guide is missing from downloads.

[Zezashetan]

Order 31196021 Lost Omens: Ancestry Guide is missing from downloads. I purchased the Lost Omens Ancestry Guide back in November. It was removed from my downloads because it had not released yet. Now that it is officially Released, it is still not listed in my Downloads. Can you please correct?

Thank you

[Logan Harper She/Her]

Zezashetan wrote:

Order 31196021 Lost Omens: Ancestry Guide is missing from downloads. I purchased the Lost Omens Ancestry Guide back in November. It was removed from my downloads because it had not released yet. Now that it is officially Released, it is still not listed in my Downloads. Can you please correct?

Thank you

Hi!

You should now see the Ancestry Guide in your digital content but please let me know if you have any issues opening it :)

[Zezashetan]

I see someone tried to force an order but it is still missing from my Downloads.

[Logan Harper She/Her]

Zezashetan wrote:

I see someone tried to force an order but it is still missing from my Downloads.

It looks like it got a little stuck but it should be there now. Please let me know if you don't see it on your end or if you have any questions :)