I've tried repeatedly to add new payment info, reload my address, and done it over different browsers and it repeatedly declines all my cards. How do I fix?
Hi!
I am so sorry the checkout process has been frustrating! Unfortunately, the only information I see on our end is that some of the information being input for the payment method is either missing or not matching up. We recommend making sure all the information matches what your bank has on file. Please let me know if I can assist you further :)
Just cancel the sub. Tired of re-entering my info over and over again.
I am so sorry for the frustration and I did double check if we received any more information as to why the card was being declined but it was the same message as before, a mismatch in information. So, I have cancelled your subscription for you and you should be receiving an email confirmation here shortly as well. Please let me know if I can do anything more to assist you :)