Order 36372401 please add ancestry guide to sidecart


Customer Service


Hi,

Please add the Ancestry Guide to my Sidecart. For context, I subscribed to the Lost Omens and rulebook line after the following conversation:

Sam Phelan wrote:
YawarFiesta wrote:

If I subscribe to the Lost Omens line after the authorization date (say on the 5th), will my order carry to next authorization date?

For example, if I were to subscribe on the 5th to the Lost Omens, starting with the Pathfinder Society Guide, and Rulebook line, would my ship with the Bestiary 3?

Humbly,
Yawar

Hello YawarFiesta,

If you subscribe to the Lost Omens or any other line after our order creation process it will behave as though placing a normal order for an available release - meaning it will either create an order to ship immediately, or it can go to the sidecart. You'll want to start the subscription, but make sure that the Ancestry Guide is put into your sidecart from checkout. Sidecarts are only generated during the order creation process. Since the next one that will be run after the one that is currently running will be the March one with the Bestiary 3 release, you'll just want to make sure that anything you order -- subscription or otherwise -- that you want to ship with Bestiary 3 must go into your sidecart.

Do make sure you wait until at least until the day after the current order generation. In some cases it takes more than a day to finish, so I'd say to play it safe aim for ordering on the 6th or after to make sure that the process has already hit your account so it won't after your orders are placed and generate your items too soon.

Thanks in advance,

Yawar

Customer Service Representative

YawarFiesta wrote:

Hi,

Please add the Ancestry Guide to my Sidecart. For context, I subscribed to the Lost Omens and rulebook line after the following conversation:

Sam Phelan wrote:
YawarFiesta wrote:

If I subscribe to the Lost Omens line after the authorization date (say on the 5th), will my order carry to next authorization date?

For example, if I were to subscribe on the 5th to the Lost Omens, starting with the Pathfinder Society Guide, and Rulebook line, would my ship with the Bestiary 3?

Humbly,
Yawar

Hello YawarFiesta,

If you subscribe to the Lost Omens or any other line after our order creation process it will behave as though placing a normal order for an available release - meaning it will either create an order to ship immediately, or it can go to the sidecart. You'll want to start the subscription, but make sure that the Ancestry Guide is put into your sidecart from checkout. Sidecarts are only generated during the order creation process. Since the next one that will be run after the one that is currently running will be the March one with the Bestiary 3 release, you'll just want to make sure that anything you order -- subscription or otherwise -- that you want to ship with Bestiary 3 must go into your sidecart.

Do make sure you wait until at least until the day after the current order generation. In some cases it takes more than a day to finish, so I'd say to play it safe aim for ordering on the 6th or after to make sure that the process has already hit your account so it won't after your orders are placed and generate your items too soon.

Thanks in advance,

Yawar

Hi!

The Ancestry Guide has been added to your sidecart for you :) Please let me know if I can assist you further.

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