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Hello Paizoians!
I recently update my payment method after I got an email telling me that my old one had been declined. This is correct, the one ending in 6553 is expired and cancelled. It still says that all my subscriptions are going to be charged to that card. PLEASE change them to my updated method, the one ending in 7516 as it is current and should work fine.
Also I tried to delete my old payment method but it won't let me even after I entered the new method.
Thank you for your kind attention,
Marc Waschle
Hello Paizoians!
I recently update my payment method after I got an email telling me that my old one had been declined. This is correct, the one ending in 6553 is expired and cancelled. It still says that all my subscriptions are going to be charged to that card. PLEASE change them to my updated method, the one ending in 7516 as it is current and should work fine.
Also I tried to delete my old payment method but it won't let me even after I entered the new method.
Thank you for your kind attention,
Marc Waschle
Hi!
I was able to update your payment method for you and you shouldn't see the expired card on your account anymore :) Please let me know if I can assist you further.
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Hello Paizoians!
I recently update my payment method after I got an email telling me that my old one had been declined. This is correct, the one ending in 6553 is expired and cancelled. It still says that all my subscriptions are going to be charged to that card. PLEASE change them to my updated method, the one ending in 7516 as it is current and should work fine.
Also I tried to delete my old payment method but it won't let me even after I entered the new method.
Thank you for your kind attention,
Marc Waschle
Hi!
I was able to update your payment method for you and you shouldn't see the expired card on your account anymore :) Please let me know if I can assist you further.
Thank you so much!