| Logan Harper She/Her Customer Service Representative |
Patrick Todd 878 wrote:
Hi! ive been trying to pay for my order and thought it was resolved a while ago and have been trying to do whatever i can for your system to accept my card. is there a good way to resolve this problem?
Hi!
It looks like the updated payment method is being declined because there is a mismatch in information. We suggest double checking all the information your bank has on file for the card. Please let me know if I can assist you further :)| Patrick Todd 878 |
Hi! i have reentered and rechecked everything I can imagine and used every card I have access to to actually try and pay for shipping on this book. I'm really at the end of what I can realistically do I feel like to pay for this book. Is there a flag on my account or something? I've used these cards for other purchases in the mean time with no problems at all. I'm willing to do just about anything save for cancelling my cards and getting them resent to me to actually pay to ship this book.
| Logan Harper She/Her Customer Service Representative |
Patrick Todd 878 wrote:
Hi! i have reentered and rechecked everything I can imagine and used every card I have access to to actually try and pay for shipping on this book. I'm really at the end of what I can realistically do I feel like to pay for this book. Is there a flag on my account or something? I've used these cards for other purchases in the mean time with no problems at all. I'm willing to do just about anything save for cancelling my cards and getting them resent to me to actually pay to ship this book.
I am so sorry about the frustration! Unfortunately, the information I have is still saying there is a mismatch, most likely with the billing address.