Issues with pending order 18272386


Customer Service


I have had an order pending for almost 3 months now, I'd like an update on when I can expect it to ship.

I believe the issue is an item out of stock, but it's $10 of an over $100 order, I'd like the rest of the order shipped if the last item is not going to be restocked soon.

Customer Service Representative

Salfiert wrote:

I have had an order pending for almost 3 months now, I'd like an update on when I can expect it to ship.

I believe the issue is an item out of stock, but it's $10 of an over $100 order, I'd like the rest of the order shipped if the last item is not going to be restocked soon.

Hi!

I took a look at the order and it looks like it was because of an out of stock item that the order has been unable to ship. I have cancelled the item and pushed the rest of the order through. You should be receiving an email confirmation here shortly and your order should be on its way to you very soon! Please let me know if I can assist you further :)

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