Paizo Order #36325406


Customer Service


I got a notice for my regular subscription order for Starfinder and Pathfinder APs. For some reason only the PF2e AP is being shipped and not the Volume 3 of Fly Free or Die? There was no explanation in the email as to why the Starfinder AP is not being shipped.

Separate shipping is likely to cost more and I am curious as why there was no explanation in the email as to why only 1 book was being shipped.

Customer Service Representative

Cyder wrote:

I got a notice for my regular subscription order for Starfinder and Pathfinder APs. For some reason only the PF2e AP is being shipped and not the Volume 3 of Fly Free or Die? There was no explanation in the email as to why the Starfinder AP is not being shipped.

Separate shipping is likely to cost more and I am curious as why there was no explanation in the email as to why only 1 book was being shipped.

Hi Cyder!

I took a look at the order and I do see both items on it and they are being shipped separately. Because this order is in two packages our system sent an individual email for each product on the order. Looking at the shipping options for this order, it was the cheapest option to have them shipped separately. Please let me know if I can assist you further :)


Thanks Logan, I got the other email this morning. Just excited to be getting my subs.

Cheers,

Cyder

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