I received a rulebook I'd ordered back on December 10th and it was severely damaged in shipping. I shot off an email and some photos but haven't gotten any acknowledgement that the email was received, nor any of my subsequent follow-ups.
I realize there's a bit of a backlog presently, so I figured I might get somebody to at least aknowledge the issue here on the support forum.
Order number was #32647438.
Hi!
I am so sorry your book arrived damaged! I have created a replacement order to be shipped out to you, the new order is # 36339226. You should be receiving an email confirmation here shortly as well. Please let me know if I can assist you further :)