Wrong replacement in order no. 36301950


Customer Service


Dear Ladies and Gentlemen

I noticed in the email notification that the wrong product will be replaced with the order number 36301950. The notification states that the 6th volume ('Ruins of the Radiant Siege') of the Agents of Edgewatch adventure path will be replaced, but the damaged product which should be replaced as claimed in my previous post is the 5th volume of the Agents of Adgewatch adventure path (Belly of the Black Whale, it arrived soaked). So I ask you to correct this and replace 'Belly of the Black Whale' instead of 'Ruins of the Radiant Siege'.

Kind Regards
Kuono

Customer Service Representative

Kuono wrote:

Dear Ladies and Gentlemen

I noticed in the email notification that the wrong product will be replaced with the order number 36301950. The notification states that the 6th volume ('Ruins of the Radiant Siege') of the Agents of Edgewatch adventure path will be replaced, but the damaged product which should be replaced as claimed in my previous post is the 5th volume of the Agents of Adgewatch adventure path (Belly of the Black Whale, it arrived soaked). So I ask you to correct this and replace 'Belly of the Black Whale' instead of 'Ruins of the Radiant Siege'.

Kind Regards
Kuono

Hi Kuono!

I have cancelled the incorrect item and have created a replacement for the correct book on order # 36301950. You should be receiving an updated email confirmation here shortly as well. Please let me know if I can assist you further :)

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