January Subs Disintegrated!


Customer Service


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Like many people here it appears something has gone awry with the January subscriptions. I have a decent sidecart waiting for next shipment and wondered if that had anything to do with it but now i see many others are having the same issue so apparently not. The next shipments listed for me are in an unknown timeframe and have skipped the January items. They are also not listed in the next item coming for example my last item shipped with 6/6 of previous adventure path and next one is 2/3 of the next set. I hope this can be corrected before shipments go out?

Thanks,

Jedhed

Customer Service Representative

Jedhed242 wrote:

Like many people here it appears something has gone awry with the January subscriptions. I have a decent sidecart waiting for next shipment and wondered if that had anything to do with it but now i see many others are having the same issue so apparently not. The next shipments listed for me are in an unknown timeframe and have skipped the January items. They are also not listed in the next item coming for example my last item shipped with 6/6 of previous adventure path and next one is 2/3 of the next set. I hope this can be corrected before shipments go out?

Thanks,

Jedhed

Hi Jedhed!

Kind folks in the forum have just informed me that it tends to be normal for those subscriptions to disappear from your manage subscriptions page just before we do our order creation for the monthly subscriptions, which is scheduled for tomorrow. Please let me know if nothing seems to change after tomorrow and I will gladly get that updated :)


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

That makes sense. I’ve noticed theyve been missing for easily over a week maybe closer to two i can’t remember exactly. I’ll watch it and let you know! Cheers!


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

They magically showed up today! Sorry for the unnecessary question looks like you had it all under control the whole time!


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Looks like i spoke too soon now they’ve disappeared again after being there earlier today. Should I worry? Is something amiss?

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