Order 20503054


Customer Service


Hi, I placed an order, 20503054, on Nov 18 2020, wondering where it is and why it's taking so long. Can somebody look into it please, thx?

Customer Service Representative

Dreadskull wrote:
Hi, I placed an order, 20503054, on Nov 18 2020, wondering where it is and why it's taking so long. Can somebody look into it please, thx?

Hi Dreadskull!

I am so sorry to hear that your order has yet to arrive! I took a look at it for you and the last tracking info we have is from Dec. 9th. I think it is safe to say that this package was, unfortunately, lost in the post. I have set up a replacement to be shipped out to you as soon as our warehouse has finished counting inventory. Your new order is #36319824, and you should be receiving an email confirmation here shortly as well. Please let me know if I can assist you further :)

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