Tried to buy PF2e Beginners box but got declined.


Customer Service


I tried to but the PF2E beginners box PDF however it got declinced, except when I went to check my bank account I saw 10 pending transactions from Paizo... is there any way to fix this?

Customer Service Representative

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pokeroots wrote:
I tried to but the PF2E beginners box PDF however it got declinced, except when I went to check my bank account I saw 10 pending transactions from Paizo... is there any way to fix this?

Hi pokeroots!

Usually, when this happens its because there is a mismatch between the billing address and the address the bank has on file for your payment method. Each time you attempted the order your bank was pinged to place a hold on those funds. I have reversed the authorizations on our end but please allow some time for these to reflect in your bank account. Please let me know if I can assist you further :)


Alright thanks, there shouldn't have been any address change but I'll look into it.

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