PLEASE HELP!!! Multiple credit card charges115$x5, no order history


Customer Service


Tried to order the Starfinder Core Rulebook limited edition and near space. Kept getting an error when I ordered it and tried 5 different times. Gave up and was going to try again the next morning, checked my bank account and I had been charged 5 times for the same orders but show no order history! Please help I wanted to spend 115$ not 575$

Customer Service Representative

Jordamcw07 wrote:
Tried to order the Starfinder Core Rulebook limited edition and near space. Kept getting an error when I ordered it and tried 5 different times. Gave up and was going to try again the next morning, checked my bank account and I had been charged 5 times for the same orders but show no order history! Please help I wanted to spend 115$ not 575$

Hi Jordamcw07!

I am so sorry that there was an error when you were trying to make a purchase! Usually, this happens when the address doesn't match what your bank has on file for the payment method. I have reversed the authorizations on our end but please allow some time for these to be reflected in your bank account. Please let me know if I can assist you further :)


Thank you guys so much!!!! Not sweating anymore!!! haha Once the holds come off I can’t wait to reorder!!!

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