| Logan Harper She/Her Customer Service Representative |
Latex Spikes wrote:
On August 5th I placed an order through Humble Bundle for the second edition core rulebook. I understand it was backordered, but I haven't heard anymore about its availability. Can I get an update, please?
Hi!
The second printing of the book has arrived so I took a look at your account for you and it looks like the order was actually never submitted because it requires a payment method to cover the shipping costs. If you would like to proceed with this order please add a payment method. Please let me know if I can do anything to further assist you :)| Logan Harper She/Her Customer Service Representative |
Latex Spikes wrote:
Updated. It would be helpful if I got an email or some type of correspondence if there's a problem instead of being left in the dark.
Hmm. The card is still being declined due to missing or mismatched information for the payment method. I am very sorry for the frustration and I have passed your feedback along.