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2 people marked this as a favorite. |
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Thats it i v'e had enough you have had more then enough time to sort out your customer service problems which have been ongoing for months now. I am still waiting to hear a reply from a email 3mths ago, nor are you replying to forum threads ive had a post up for 2 weeks with no reply (both different issues). The last update on your status was Nov 15th almost a month ago, You quite obviously do not care about your customers and fan base. Please cancel the following subs on my account as of today
Pathfinder Adventure Path
Pathfinder Lost Omens
Pathfinder Adventure
Pathfinder Player Companion
Pathfinder Rulebook
Starfinder Adventure Path
Starfinder Maps
Pathfinder Special Edition Rulebook
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Logan Harper She/Her Customer Service Representative |
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Thats it i v'e had enough you have had more then enough time to sort out your customer service problems which have been ongoing for months now. I am still waiting to hear a reply from a email 3mths ago, nor are you replying to forum threads ive had a post up for 2 weeks with no reply (both different issues). The last update on your status was Nov 15th almost a month ago, You quite obviously do not care about your customers and fan base. Please cancel the following subs on my account as of today
Pathfinder Adventure Path
Pathfinder Lost Omens
Pathfinder Adventure
Pathfinder Player Companion
Pathfinder Rulebook
Starfinder Adventure Path
Starfinder Maps
Pathfinder Special Edition Rulebook
Hi DanielB!
I have cancelled your subscriptions for you and you should be receiving an email confirmation here shortly as well. Unfortunately, we are still answering emails from August, our sincerest apologies! Please let me know if I can assist you further.
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Thankyou for the prompt reply, I honestly would of preferred not to cancel my subs but the lack of customer service has been unacceptable as a consumer. I would of kept my subs if i had received any customer support in the last three months, let me know when you get customer service sorted out id consider resubbing. Thanks for all the great products and adventures