Hello.
I placed an order for The Gamers: Dorkness Rising—The Definitive Edition Blu-Ray on November 13, and as of today, December 4, I still haven’t received it.
According to UPS, they dropped it at my local post office, but my local post office claims that they never received it. They offered no other options, suggestions, or solutions. They completely shrugged it off.
Since this item appears to be lost I would like to request to have my money back. I have emailed customer service twice, and I called once. I haven’t received any acknowledgment or response.
Please help me get this resolved.
Thank you.
Hello.
I placed an order for The Gamers: Dorkness Rising—The Definitive Edition Blu-Ray on November 13, and as of today, December 4, I still haven’t received it.
According to UPS, they dropped it at my local post office, but my local post office claims that they never received it. They offered no other options, suggestions, or solutions. They completely shrugged it off.
Since this item appears to be lost I would like to request to have my money back. I have emailed customer service twice, and I called once. I haven’t received any acknowledgment or response.
Please help me get this resolved.
Thank you.
I am so sorry your order has been lost! I went ahead and refunded the payment method used on the order. You should be receiving an email confirmation here shortly as well.