Dear Paizo Team
on Tuesday the 1st of December, I received the 5th volume of the Agents of Edgewatch Pathfinder 2nd edition adventure path. It was soaked and in a condition that the product is not usable. I already wrote an email to the customer service but haven't received any response yet. I kindly ask you to replace the product.
There is also a shipping issue. Although I chose the option to ship all my subscriptions in one shipment, I always pay twice respectively thrice the shipping costs. I'd also like to ask you to fix this issue.
Looking forward to your reply, thanks a lot and stay save.
Kind Regards
Kuono
Hi Kuono! I am so sorry to hear about the damaged book! I have set up a replacement to be shipped out with your next subscription order and I have updated your shipping. Please let me know if I can assist you further. Thank you :)